Field offices spend a lot of time trying to locate procedure and instructions found in user guides and program guides that have not been incorporated into a particular handbook. For example, COLS and CCMS. Some of these user guides also need to be updated to reflect software that is currently in use.
Most guides are located on various sharepoint sites and are extremely difficult to locate. It is also difficult to determine if the guides are current.
Since handbooks and notices are now stored in electronic format, searching for this information could be much quicker if it were stored on the same page as access to handbooks. Eliminating excessive searching, and having current versions of user guides will result in field personnel performing their jobs more timely and with greater confidence.
NATIONAL OFFICE RESPONSE:
The current software user guides for all Conservation Systems are all located here:
We are working towards putting all of this documentation into FSA Handbook format that will be located on the handbooks website when completed.