Programs Submission Response: CRP CCMS Reports

ISSUE:

CRP has a $50,000 payment limitation. It is becoming increasing difficult to research multi-county producers’ payment limitations due to the limited report access in CCMS by county. Since FSA employees are only able to access the administrative county they are responsible for in CCMS. We are forced to make a mental note of our multi-county producers and constantly reach out to neighboring counties or counties across the country to research their current payment limitation status.

FACTS:

After our 2017 CRP payment cycle it was discovered that a multi-county corporation was over the $50,000 CRP payment limitation for the last 2 years. This was unknown to the one of the 2 county office’s involved or the producer, due to how the payments were processed. Multiple CRP contracts were enrolled in several counties over the last 3 years.

SOLUTION:

FSA is currently operating under nationwide customer service. Our reports need to be the same. Please, allow county offices to pull reports in CCMS for an individual producer on a nationwide basis, NOT per Admin County. One report is much more efficient to track than individually contacting every county office associated with the producer and the time constraints involved with those actions.

DAFP RESPONSE:

From a CCMS reports perspective I agree with the concern.  To help with this situation we are moving CCMS data into the EDW for more flexible reporting.    The EDW will have the ability to view outside of the county(s) the user has access to in CCMS.  This should allow users to develop a list of all the contracts a producer has regardless of location.  Until that time there are CCMS reports in the Common Data SharePoint site that provide the CCID.  An office can filter by a CCID to see all contracts a producer has an interest in.  I know this is less than ideal as users would need to look up a CCID in CRM/BP first, but it does allow better multi county visibility than CCMS provides.

I cannot provide any comments on the specific PL issue mentioned, that will need to be address by others.