It has been a very busy past few weeks attending state conventions and are rallies. The meetings have been well attended and very informative. I would like to thank Acting Administrator Steve Peterson for ensuring that the National Office was represented at the Area Rallies. In addition, I would like to thank Undersecretary Bill Northey for participating by VTC. He has been very gracious with his time and has been open with his comments and been very receptive to our questions at each of the Area Rallies. If he did not have an immediate answer he has taken notes to follow up as he can.
Being able to hear from and interact with the senior leadership of our agency and now mission area is one of the biggest advantages of attending an area rally or the national convention. I encourage everyone to try to attend the National Convention at Sioux Falls, SD this August and take advantage of the opportunity to hear from our national leaders first hand.
For those who have not been able to attend, I would like to provide a few highlights the national office attendees shared with membership during their presentations and the question and answer sessions.
Hiring and Staffing: Staffing levels and hiring have been two of the most common concerns expressed by membership. Both Undersecretary Northey and Acting Administrator Peterson have indicated they want to be at or above the number of on board employees as of October 1, 2017 by the end of this fiscal year. It is anticipated there will be multiple phases to the hiring process in an effort to not overwhelm HRD.
There were 150 slots approved back in February with 75% of those being internal hires and 25% being external. It is expected that the next groups of hiring will be much more directed toward external hires. It is also expected that vacancies created by an internal hire will be able to be back filled if warranted.
There were 175 temporary FTE’s allocated to state offices recently. The process of hiring temporary employees is shorter and quicker than advertising for permanents so hopefully the temporaries will be on board relatively quick. While we all want to see permanents brought on board we do appreciate the temporaries that have been approved.
Workload tool and staffing model: FSA has been working on a workload tool for the past couple of years. NASCOE and the other employee associations have been involved with that process. The first part of the work was developing the workload metrics (what items are to be counted, how they are to be counted, etc.). The second part of the process was to take the workload metrics and time reported in ARS to develop a staffing tool. Part of the delay in hiring has been the mandate that SED’s have the tool available to determine where staff is needed most in their respective states.
The SED’s are in Washington the week of May 7-11, 2018 to be trained on the staffing model and it is hoped that the deployment of the staffing tool will expedite the hiring process.
There are parts of the country where the customer service FSA is expected to provide has been severely impacted due to lack of staff. NASCOE has emphasized our concerns about the hiring difficulties with FSA, USDA and members of Congress and how that is adversely affecting the ability to provide customer service. We are cautiously optimistic, based on comments shared at the rallies, we are close to seeing progress on the staffing issue.