Programs Submission Response: CRP CCMS Reports

ISSUE:

CRP has a $50,000 payment limitation. It is becoming increasing difficult to research multi-county producers’ payment limitations due to the limited report access in CCMS by county. Since FSA employees are only able to access the administrative county they are responsible for in CCMS. We are forced to make a mental note of our multi-county producers and constantly reach out to neighboring counties or counties across the country to research their current payment limitation status.

FACTS:

After our 2017 CRP payment cycle it was discovered that a multi-county corporation was over the $50,000 CRP payment limitation for the last 2 years. This was unknown to the one of the 2 county office’s involved or the producer, due to how the payments were processed. Multiple CRP contracts were enrolled in several counties over the last 3 years.

SOLUTION:

FSA is currently operating under nationwide customer service. Our reports need to be the same. Please, allow county offices to pull reports in CCMS for an individual producer on a nationwide basis, NOT per Admin County. One report is much more efficient to track than individually contacting every county office associated with the producer and the time constraints involved with those actions.

DAFP RESPONSE:

From a CCMS reports perspective I agree with the concern.  To help with this situation we are moving CCMS data into the EDW for more flexible reporting.    The EDW will have the ability to view outside of the county(s) the user has access to in CCMS.  This should allow users to develop a list of all the contracts a producer has regardless of location.  Until that time there are CCMS reports in the Common Data SharePoint site that provide the CCID.  An office can filter by a CCID to see all contracts a producer has an interest in.  I know this is less than ideal as users would need to look up a CCID in CRM/BP first, but it does allow better multi county visibility than CCMS provides.

I cannot provide any comments on the specific PL issue mentioned, that will need to be address by others.

Program Submission Response: CCMS interface with Subsidiary for AGI

ISSUE:

CRP approvals require AGI forms on file prior to approval.

FACTS:

CRP-1s approved prior to obtaining applicable AGI requires STO and National Office attention.

SOLUTION:

Would it be possible to modify the software to read from the subsidiary file?  CRP software should be modified to read the AGI file similar to payment processes for the CRP approval process.

NATIONAL OFFICE RESPONSE:

We have been working on adding the ability to check if AGI has been filed at time of contract revision/division approval and development for this new functionality is approved but has not yet started due to resource constraints.  After the enhancement is moved into production, additional information will be provided to the field on the use of the new functionality.

Program Submission Response: Conservation User Guides

ISSUE :

Field offices spend a lot of time trying to locate procedure and instructions found in user guides and program guides that have not been incorporated into a particular handbook.  For example, COLS and CCMS. Some of these user guides also need to be updated to reflect software that is currently in use.

FACTS:

Most guides are located on various sharepoint sites and are extremely difficult to locate.  It is also difficult to determine if the guides are current.

SOLUTION:

Since handbooks and notices are now stored in electronic format, searching for this information could be much quicker if it were stored on the same page as access to handbooks.  Eliminating excessive searching, and having current versions of user guides will result in field personnel performing their jobs more timely and with greater confidence.

NATIONAL OFFICE RESPONSE:

The current software user guides for all Conservation Systems are all located here:

https://sharepoint.fsa.usda.net/mgr/dafp/CEPD/User_Guides/SitePages/Home.aspx

We are working towards putting all of this documentation into FSA Handbook format that will be located on the handbooks website when completed.

Programs Submission Response: MIDAS Farm Records with CRP Revisions

ISSUE #2:
CCMS can read MIDAS to tell if a producer is still active or if a farm or tract number has changed.

Why can’t MIDAS read CCMS when a revision is completed and update the contract numbers in MIDAS automatically?

FACTS:
If we enter field numbers, farm and tract numbers and practices in CCMS, why can’t MIDAS read that information and automatically update it at the farm/tract/field level?
It would make the revision process much more efficient if that information carried over automatically.

SOLUTION:
Interface software further to reflect contract revisions automatically updating in MIDAS from CCMS.

NATIONAL OFFICE RESPONSE:
We fully agree with your suggestion. However, there are a lot of technical hurdles that make this very difficult to accomplish. At this point CCMS does not have any direct communication with MIDAS in either direction. CCMS currently reads from the web farm records system to determine that a farm/tract/producer is no longer active and not from MIDAS.

This enhancement is on our list of items that we know needs to be done but we cannot comment on the timeframe due to the technical complications.