Question and Answer Session at 59th NASCOE Convention

A printable version of this post is available on the Forms and Downloads page, or at the following link:  Sioux Falls WDC Q&A

2018 National Convention
Sioux Falls, SD
August 2, 2018

Present:
Bill Northey, Under Secretary
Richard Fordyce, Administrator
Steve Peterson, Acting Associate Administrator
Brad Karmen, Acting Deputy Director Farm Programs
Terri Meighan, FPAC Business Center
Peggy Browne, Director of Field Operations
Linda Treese, Deputy Director Field Operations
Steve Stark, PECD
Darren Ash, OCIO FPAC
Ameer Ali, FPAC Contractor
Rebecca Dudley, FPAC Contractor

1.  Background: We know some STO’s have been proactive in sharing workload data with COF’s.  Other STO’s have been far less forthcoming. NASCOE is concerned about consistency and transparency in sharing of data.

Q:  Can you tell us when this data will be available down to the field level?

A:  Mr. Fordyce responded stated that moving to the workload model is a new way to distribute staff.  It is a tool for SED’s, AO’s and EO’s to determine where staffing should be placed.  The ability to distribute the information is left up to each STO.  There is nothing secret or hidden about the data.  The staffing model looks at metrics such as contracts and farm loan products and then time coded to those activities runs through a formula to determine where the staffing should go.  Once those are established the optimal office to place those positions.  OPO 2.0 is coming with improvements.  It is up the SED discretion on how they want to share that information. This tool is going to continue to evolve and improve.

2. Q: With the low number of staff we have on board for 2018 can you explain how the FY18 ceilings were established since there should have been funds left over from the last year when not hiring?

A:  Linda Treese responded that going from 17 into 18 the funding that was provided for 18 was less staffing and funding for FSA.  Yes, we saved money by not putting people on and it would not have been smart to hire and change the staffing levels this late in the season not knowing what the 2019 levels will be. There were ways that we utilized the extra money and put it back out to the field.

3. Q: There are numerous CED’s at retirement age. Is it possible to bring on COT’s above the ceiling anticipating these retirements?

A:  Mr. Fordyce responded that the agency recognizes that we have several CED’s about to retire. He stated that there are a lot of folks ready to retire and we have hopes to tackle this issue and respond by placing some COT’s across the country. We are hoping to get very inventive to start planning for attrition. 

A:  Linda Treese responded stating that we use to have the non-ceiling number of FLOT’s and COT’s and not lose out on ceiling numbers.  We did that for several years based on a lack of funding.  There have been discussions to utilize this again. Until the budget is known for 19 it might be hard to put that out now.

A:  Peggy Browne stated that it is key to succession planning.  Those discussions will be happening, and we are on board to find a solution.

4. There is a lot of printers and equipment that is not working in the field?

A:  Darren Ash responded that OCIO is aware of the issues. There is a workgroup established for a long-term solution to these problems. There is a work around that should help with some of those issues therefore offices should contact their IT person.

5. We have new ARCPLC regulations for Seed cotton if a producer had grass on it from 08-12 will it always be unassigned, or will they allow you to go back and claim?

A: Brad Karmen stated that seed cotton only looks at 12 however the next farm bill may address this issue.

6. Recently I was shown the staffing model for my office. I have a farm in my county that has 20 plus tenants on a farm.  When I am doing acreage reports and other contracts I am touching that form several times. Can you tell me how acreage reports are being counted?

A: Acreage reports are looked by field type. 

7. Has the issue of a physical county verses the admin county has been addressed for ARCPLC? I can service other counties for several other programs but not ARCPLC.

A: Fordyce responded we are making adjustments in the workload model for situations like this.  Therefore, it is important that there is state control because they are aware of these situations. That is where there is flexibility for exceptions.

A: Steve Peterson responded stating that they do know that is a discussion on the   Farm Bill. It should address the issue to allow farmers to be serviced in the office of their choice without forcing them.

8. With the extension of the DEC 7 sign up date for the cotton seed program will this affect the current roll over date?

A: Brad Karmen, the grand plan was to get everything done before rolling over.  The decision was made last week by the Sec. to extend and now that will be effect farm records. They are working to get a fix in the system to be able to take and application regardless of which year

9. What is the time frame for the PT excellence program? Is it being considered as an alternate to the COT program?

A:  Linda Treese stated we will be starting FY19 it is more of a leadership program with mentoring and virtual.  It will not be set up as a replacement for the COT training. It is a leadership and skills training.

10. Seed cotton election ends Dec 7 farms that is for generic and non-generic farms will have to come in twice is there any way we can help them, so they won’t have to come in twice?

A:  Brad Karmen, I do not have an answer today but will get back with us with an answer. The December 7th deadline only pertains to cotton seed.

11. Workload data is up to the discretion of the SED to share the information. Can we get your support to share that data with the field by the SED’s? This is causing a great deal of consternation among employees because they don’t see the number and get worried.

A:  Peggy Browne workload model is a tool. We are a proponent of transparency. The bottom line with that tool is that when we get request from your state for different situations.  The state management needs to be impowered to make these decisions.  Of the waivers we have been asked to grant we have approved approximately 90% of them.

12. Budget concerns drive staffing. How does this work with the other workload model?

A:  Fordyce the staffing model is one thing the optimal office is a separate thing. The staffing model is  distributive and  predictive.  What the right number of staff FSA needs to do their job.  There is also a part that is based on funding. Equally distributes them based on funding

A:  Northey in general we will see that we don’t have enough people to get the workload done manage the money we have by filling the deepest holes we have.  What is the size of the optimal office. There is no one optimal size.  Each office and county are different.

A:  Ameer Ali for what is good for county A may not be good for county B. One office may have the resources, but the other office may not. As our model evolves we may progress depending on the Farm Bill.

13. CRP once a cost has been paid the application continues to show up on the ULO report which causes the county office to enter zero data to clear it off the ULO report. Is there an option to resolve the ULO issues? The rental rates are a problem and discrepancies are showing across county lines.  Is there any initiative to resolve this issue?

A: Karmen stated we are working on the ULO issues  bringing in teams from the field and we are expecting to have a fix.  Rental rates use the NASS data. Previously people thought  our rates were too high. The SEC wanted us to use the NASS data. The producers are reporting data to NASS so that may be were the discrepancies. Resolving all our ULO’s is very important to our auditors.  98% of the last report was resolved but the auditor wants us to resolve 100%.

A:  Northey CRP is tough to balance the line to have a rate that is competitive and take land out of production verses lowering the rate and keeping it in production. There is some land in some counties where it is justified to spend a higher rental rate than the rental rates because of the type of land.  Congress is looking as NASS as the driver in the next farm bill.  If you increase acres the only way to control that is by lower rental rates.

A:  Fordyce stated that the timing of the ULO issue is more about fiscal year and trying to get the audit cleaned up.  We have asked for departments to be more considerate of the timing of the request to the field on cleaning up the ULO.  The rental rates in the mid-west we had some rates that were competing with cash rents. When the Federal government is paying the highest rate in the county that is not a position that we need to be in. Out bidding young farmers is not a way for FSA to help beginning farmers. NASS data is bad because we have low participation by the farmers and we should promote to our farmers for them to complete the surveys.

14. MPP – The program was a retroactive program going back to January and producers who had sold their dairy before the sign up are not allowed to sign up because they are commercially producing milk at the time of sign.

A:  Brad Karmen stated we will have discussions and get a good answer back.  When the language was written it was not intended for a retroactive sign up.

15. Workload and optimal performance tool- I have been told that offices that earn comp or credit time its make that office look less efficient than those offices that chose not to work late and earn comp or credit time?

A:  When you earn comp and credit time does not show until you use comp or credit time.  Unfortunately, at the mercy of the data.  Working on the issue to resolve.

16. The shortage of staffing is causing county office burnout and people to retire. What is management doing to encourage people to utilize things such as EAP?

A:  Fordyce the assets of this organization is people and if we are going to continue we must figure out ways to encourage our staff.  Encouragement, support we want to do more than that.  We are going to have to get innovative and think out of the box to invest in our assets.

A:  Northey- especially when we were not hiring positions has caused such a burden.  We would love to have ideas from the field of what we can do to show the field that we appreciate them. We know there are some that field under appreciated.  There are some of there pieces that we are working on some processing agreements to make our office more efficient and improving service.  What do we need to do that will give encouragement to the field?

17. Suggestion for FPAC NRCS is good with technical and we are good with paperwork is there any way that NRCS can do the field work for FSA for CRP?

A:  Fordyce stated that all possibilities must be explored.

A: Northey that is a question I don’t have the answer to but those are the type of things that we are looking at.

18. Thank you for trusting us with MFP but when this rolls out we won’t be able to measure all the bins since we don’t have a field reporter can we use RMA data?

A:  Northey the premise is we are going to make it as simple as possible and keep the shoe boxes out of the office.  RMA records will not be able to be populated by tract, but it still should be easy to use acres and other data for the program. It needs to be done by self- certification without doing field visits.  We have an issue with hogs and how they will certify. Utilize the COC with the local knowledge to make some of those determinations on the self-certifications.

A:  Browne stated we are very aware of the workload this program will bring and we will be reaching out to STO’s to determine the number of temps that will be needed.

19. We have a county office that was approved for a position that required a waiver. You said 90 percent have been approved where are we with the other 10 percent?

A:  Browne stated for the justification we need very specific data provided. Depending on the justification will determine whether it will be approved. We are going to continue to work super hard to make sure that comp and credit time is not used against us.

20. MSP installations what is the plan for the new installations where there is no plan to put one there before the Lexmark is pulled out?

A:  Ash stated we know we have old Lexmark systems out there and we must get off them.   We have ordered several and we recognize the issue and we will address the problem.

21. If the national office looks at the workload for efficiencies why do we have to load so many components in ARS?

A: Rebecca Dudley stated the way I understand is FSA request funding based on activities and ARS is built around activities.

A: Trina Brake we are looking at alternatives to make things better

22. We have multi county and centralized work these will only show up if the county keeps track of this. We need a generic code in the system for work completed for other offices?

A: Rebecca Dudley that is one of the points of conversation we are discussing right now.

23. What is the ceiling how does it work, what does it mean to DC and what should it mean to the CO?

A:  Fordyce the ceiling is when the time coded and metric generated are ran through the model and it generates a number which is the number we need to conduct our business.  Staffing ceiling which is based on funding. The model can do both of those.  The number needed and the number available based on budget.

A:  Treese it split CO and GS there is a flex between ceilings

24. Is there any consideration in revamping the county office training programs?

A:  Fordyce that is a really good question. We find ourselves in a position where we have several vacancies.  I am very well aware of PT” s that are long employees of the agency and the PT in charge becomes the defacto CED.  The PT in Charge is doing pretty much the same work as a CED. What can we do from program policy stand point to allow for these PT’s to become CED’s? There should be able to have a shorter path to becoming a CED. We need to be innovative to get these PT’s into CED’s.

25. Do you have any idea what kind of language will or will not be in the Farm Bill?

A:  Northey not a forecast but a constant conversation about how to be more efficient.  Are we in the right places and right counties?  The plan taken to congress to close offices needs to be bullet proof and not be of convenience.   We need to justify to Congress that this will provide better service.

26. Recently procedure came out regarding 2-CP that if an office made an error we could not fix those errors causing producers to have to come back into the office instead of us making those corrections?

A:  Karmen stated we will have to look into this a little bit more.

27. Are we going to have any training on farmers.gov or is the only training AgLearn?

A:  Ash sated the only type of training that will be giving will be within the program as they are rolled out.

28. If going forward and the staffing model is our only gauge for hiring is there a way in WebTa to document things better rather than having such broad categories?

A:  Brake stated yes, we are looking into developing more categories.

29. Linc Pass card get wiped out during the sign up and had to get passwords every day to sign and they had to wait for the new cards? Can we look at the one finger reset?

A:  Ash although Linc Pass is not part of our responsibility it is part of the business center and will pass the comments on to the people that are running that portion.

30. Has the experience levels of employees being taken into consideration when looking at staffing models?

A:  Ameer stated that the short answer is no State view and county view on the site. They have not been able to establish tenure of employee’s, but this is where the local management team would have input on.  

31. A CED is told that because they are fully staffed they will go help other counties is that a State decision or coming from the top? This could cause the workload tool to become a point of contention between offices.

A:  Browne- We need to think outside the box and we need to do whatever we can to help these folks however these are state leadership decisions.  We might get asked to do things we haven’t done in the past.

32. WebTa coding is absolutely necessary to document where work is getting done. Is there any way we can get WebTa codes in our handbooks by program?

A:  Treese stated there is a handbook for WebTa but that is a very good question. Good idea for us to do in the future. Regarding, the competition ideally in time there will be more availability of information down to the SED’s and DD’s.

A:  Fordyce stated that the staffing model was accelerated so that we could staffing out to the field.  Ideally it would have been nice to have it perfected before we rolled it out.  The staffing model is going to be pretty close of where it should be because we are using a three-year average.  The establishment of ceilings will go down to metric and time.

A:  Meighan stated it will take the WebTa coding issues back because they are having these conversations now.  This is where the business center can help.

33. November 15th for warm season grasses date is too early for certification is there any way we can change?

A:  Fordyce agrees and understands there is a lot of issues with changing that date however we are working on that and they will get back with us.

2017 NASCOE Convention Question and Answer Session

Thursday, August 3, 2017
Saint Charles, Missouri

Panel members included:
Chris Beyerhelm – Acting Administrator     Brad Karmen – Acting DAFP
John Chott – Acting DAFO                                  Darren Ash – FSA Chief Information Officer
Radha Sekar – CFO                                                 Thomas Mulhern – HRD
Mark Rucker – DAM                                               Glenn Schafer – Bridges to Opportunity
Doug Nash – OCIO-CIO                                        Francisco Salguero – OCIO
Jim Radintz – DAFLP                                               Brenda Carlson – Regional Public Affairs
Bob McGrath- OBF BPMS                                  Catherine Kuhlmeier – OBF BPMS

Q:     AGI, 941 Form: Are there any plans to simplify this process with IRS?

A:      Brad Karmen – Acting DAFP: AGI is required as a condition of eligibility under statute and congress and FSA work closely with IRS on this matter.  The largest problem has been the name difference in the different agencies.  They have been talking to IRS to determine just what the problem is with keying in the names.

Q:     When working on the budgets, there is a projected 8% cut, so what is the starting point for this?

A:      Radha Sekar – CFO: the original cut was 10.5% and they looked at the ceiling for 2016 and that was used for 2018 projections.  Currently they are looking at keeping the 2016 level with the senate version and the House version is less, but nothing is complete at this point.

Q:     Wetland determinations can take up to 3 years to get back.  Is there any way to get these done faster?

A:      Chris Beyerhelm – Acting Administrator: the reorganization will help with this problem because NRCS will be organized under the same Under Secretary with FSA and that should help with logistics.  Brad Karmen – Acting DAFP:  With only one mission area, this should help with some of these local problems.

Q:     What is the timeline for release of the workload numbers?

A:      Radha Sekar – CFO: these reports should be released to the field soon.  Chris Beyerhelm: If and when we decide to look at ARS data for staffing decisions we will engage the associations for input.

Q:     Hiring Freeze: what criteria is being used for critical positions and do you expect the hiring freeze to be lifted soon?

A:      Chris Beyerhelm – Acting Administrator: OMB lifted the freeze and the Secretary put it back on.  In the meantime the Secretary is allowing agencies to submit critical hiring requests. DAFO reaches out to the states who compile their requests which are bundled and submitted to the Secretary for consideration  The Secretary has already approved approx. 160 internal hires, 30 external hires , and 30 additional temps.  Since the NASCOE convention the Secretary has approved an additional 200 external and 98 internal positions to be advertised. This should get us close to the 98% level.  John Chott – Acting DAFO: Internal hires should be good.

Q:     Temporary employees hired after 1989 cannot buy back their retirement time.  Is this going to be changed?

A:      John Chott – Acting DAFO: DAFO has confirmed with HRD that temporary time, GS or CO, cannot be bought back for time after 1989.  This affects a good number of FERS field, state and national employees.  As noted, CO employees were being denied service credit for temporary time before 1989 because it was not considered Federal service.  FSA worked closely with OGC, who, in turn, worked with USDA and the OPM General Counsel to reverse this decision.  There are some exceptions for the post-1989 situation but none affects USDA and most apply to Foreign Service positions.

Q:     BTO pilot counties received full training and will the rest of the counties receive full training?

A:      Glenn Schafer – BTO: right now they are in a holding pattern for training due to budget, but there are plans to do such training in the future, budget allowing.

Q:     What were the results of the survey pertaining to BTO?

A:      Glenn Schafer – BTO: Receipt for Service is the main use of BTO at this time.  The receipt for service of BTO is separate from RFS and those that did not like RFS reflected that in their comments and blamed all of BTO.  The software is powerful and they were able to develop it quickly but it is not as user friendly as they hoped and they want to improve many of the components in BTO.  They will be using the comments in the survey as a guide.

Q:     Where is the President’s picture?

A:      Mark Rucker – DAM: they have not received it yet.

Q:     If there are any changes to a position description, it will delay the announcement, so how does that really work?

A:      Chris Beyerhelm – Acting Administrator: As part of the strategy to reduce the time to hire HRD has established “express lane” positons most of which are in the county offices. These positions are already classified which makes the process much quicker. If the hiring official changes the positon description it requires a new classification which slows the process down.

Q:     Skills for Success training is not mandated and allows the states to hold the training based on budget.  The PT’s are the ones on the front lines with the producers and are one of our greatest assets and this training would be beneficial to them.  Can this training be mandated rather than dependent on state budgets?

A:      John Chott – Acting DAFO: Chris Beyerhelm: they had a meeting with a list of items they wanted based on budget and they chose to have more staff as a greater priority but it will be put back on top of the list. DAFO will put in requests for FY 18 an amount which will cover most of the state training for 6000 GS and CO PTs. We hope that this will be approved.

Q:     From a state affected by drought, the emergency haying and grazing is appreciated.  The 150 mile radius that was added later, was there any discussion to keep the hay in the drought stricken areas? 

A:      Chris Beyerhelm – Acting FSA Administrator: they did not add that restriction because it would be more burdensome for the county offices to track this.

Q:     We have not gone far enough in guidance regarding extra time worked in ARS and there needs to be some training.  The county offices will get the jobs done and that is not always reflective in ARS, so how do we navigate this?  Do we just let the work sit?  We need guidance on this subject.

A:      Chris Beyerhelm – Acting Administrator: Recognize that the employees are dedicated but we need to be more judicious about how we are documenting our time.  We need to plan to be done by the end of the day if at all possible while looking for ways to do our work more efficiently.  The concern is that if we get our work done by working after core, overtime, and comp time allowances it gives Congress and others the impression that the job got done in the reported hours. This gives a false impression because it actually took longer to get the work done. When we tell congress that we need more people they see we are getting the job done with what we have.  Acting Administrator Beyerhelm also advised to use the new Web Access availability only when needed so as not to further skew the reported time.

Q:     Importance of coding WEBTA correctly, and can there be a line item for processing AGI’s?

A:      Bob McGrath- OBF: they hear that we need less programs and then some ask for more.  If this is sent in, they will run it through the MCA team.

Q:     Late filed crop reports cannot be accepted and with the November 15 deadline, it makes it impossible with large workloads.  Can they still be accepted as long as evidence of the crop exists?

A:      Brad Karmen – Acting DAFP: there was no deadline to accept late-filed crop reports until into the next year and in many cases, there was no evidence, so they felt that 12 months would be adequate for accepting late filed reports.  Trying to create data that is very old in order to participate in a program is the problem.   Additionally, if you are referring to the deadline for late-filed acreage reports which is 12 months after the ARD, anything filed more than 12 months after the previous year’s ARD would be well into the next or subsequent crop reporting year.  So any physical evidence would be contemporaneous and not necessarily illustrative of what was present on crop acreage more than a year before.  (NASCOE will continue this conversation with DAFP)

Q:     Some offices have tried to stick to the regular time schedule, but there will be pressure from the state offices to get the job done.

A:      Radha Sekar – CFO: What programs that are impacted by things that cannot be done must be identified.  Chris Beyerhelm – Acting Administrator: They have had discussions with state offices regarding expectations in program delivery and will continue to do so.

Q:     The crop report comes in timely and reports hay, but then in the spring, reports the hay plowed up and planted to corn, then he is required to pay the $46 fee.  This is wrong since he timely filed.

A:      Brad Karmen – Acting DAFP: There is simply not enough information to frame a response on this.  Offices need to follow 2-CP and submit specific questions relative to the procedure that is causing concern.  But in the question above, the corn would be viewed as subsequent crop acreage.  If reported by the corn’s ARD, not sure why there is reference to a fee.

Q:     Some offices are doing work for other offices that is not credited correctly.

A:      Catherine Kuhlmeier – OBF: they are looking into reporting for work done in specific counties.  There are many parts in this problem.  They don’t want to make it more difficult to document the time.  Daniels: this was a negotiation item to show that the work is done where it should be but we must be careful that the office where the work is actually done does not hurt the home office that shared employees, in regard to workload.  They are trying to figure out how to adjust this.

Q:     MIDAS, BTO are both systems we work with, but BTO seems to have a lot of capabilities.  Can BTO take over MIDAS functions?

A:      Darren Ash – Chief Information Officer: This concept has been discussed internally previously.   MIDAS is used by other agencies, such as NRCS, but BTO is not.  NRCS does use the same underlying software (Salesforce) as Bridges.   Any changes going forward must be able to support FSA and NRCS.  In addition, there are license complications that would need to be resolved.  The current licensing approach enabled nationwide rollout of BTO, but constrains expansion for other purposes.  BTO has potential to unite the two systems, but there is a lot more involved in the process to determine the right course of action.

Q:     There was Geo spatial pilot and it was ended when CARS came out and many producers have the capability of using geo special maps.  Can FSA use this type of software for our producers?

A:      Darren Ash – Chief Information Officer: Yes, eventually. Our overall objectives is to allow producers to submit their data to us by different means, including the use of electronic, geospatial maps.  This is one of the proposed system changes, but will depend on additional resources. Brad Karmen – Acting DAFP: They have heard that the producer makes the report with FSA and then takes the information to RMA.  Less than 10% of crop reports taken are done with RMA first.

Q:     In donating leave, it would be nice if it were determined in dollars because a grade 12 donating to a grade 5, gets hour for hour right now and not the true value based on leave.

A:      Thomas Mulhern – HRD: He believes this issue has been raised in the past, and OPM does not appear to be flexible on this and USDA does not have the ability to change that statute.  Chris Beyerhelm – FSA Acting Administrator: This is a budgetary issue when passing leave between grades.

Q:     They have an acting CED and is now in a shared management situation, and there is no extra pay for the extra work for the CED.

A:      Chris Beyerhelm – FSA Acting Administrator: there is no room to do this at this time, the positions are capped out at certain grades.  There is spot cash award money that could be available in this case.

Q:     There is an initiative coming for beginning farmers and in many of our current programs, many beginning farmers come in, and many times a late filed crop report was necessary.  The fee could be waived in the past and now the fee cannot be waived unless there was a catastrophic event.  The answer was that a notice was issued and the farmers should be aware of the crop report requirement.  If we are to charge all producers that come in, they will not participate.  Can 4-CP be considered common reading?  Why are the late filed provisions different for LFP?

A:      Brad Karmen – Acting DAFP: the beginning farmer can have some fees waived so give them a break.  Late-file acreage reporting fees, however, are not penalties and should not be viewed as such.  They are charged to reimburse FSA for the costs incurred in verifying the accuracy of the acreage report.  In the new farm bill, this could be discussed.  Memos are not official policy but they are working on getting this into the handbook.  There are continuous crop reports available and this could help in some cases.

Q:     What are the thoughts behind the new FSA/NRCS/RMA together on a long range basis?

A:      Bob Stephenson – Acting Chief of Staff of the Farm Production and Conservation Mission Area: the reorganization will not affect field level work, but more on a national basis.  The IT perspective can be integrated for the agencies to improve customer service to farmers.

Q:     In many cases, NRCS is not in the office very much, but in reality this will increase our workload more to cover NRCS issues.  Where does the conservation district fit in the reorganizational concept?

A:      Bob Stephenson: Conservation districts (CD’s) are part of State government and we are aware there is some bartering done with CD and NRCS for space and share work; however, CD is not federal.  They will probably be a player in this situation, but it is not clear how this will be done in the future. Chris Beyerhelm: it is expected that there will be joint staff meetings done on the local level between FSA and NRCS and there will be program sharing between the agencies.  Sharing facilities will also be part of this.  The Secretary wants an open concept between agencies.  There should be conversational knowledge of programs between agencies.

Q:     The postcard that will be coming out to the non-resident land owners regarding the mentoring/sale of land to a beginning farmer will have an impact on current rental situations and what are we supposed to tell them?

A:      Chris Beyerhelm: This was discussed when we decided to roll this program out—there is a very close analogy to this policy as there is to CRP –both have the consequence of displacing an existing renter if the landlord decides to put their land in CRP or rent to a beginning farmer –While it is understandable that an existing farmer or rancher would be concerned about the loss of land, in both cases USDA has decided it is equally important to practice conservation practices and/or provide opportunities for beginners.

Q:     Some offices have staffing shortages due to illness, etc, so the COF looked for a volunteer and was able to find a very qualified candidate, but they have very limited access to the computer even though they have to clear the background check, so is there a way to get volunteers more access?

A:      Thomas Mulhern – HRD: This is a challenge when looking a federal employment.  There is a lack of flexibility involved and there are limitations put on volunteers vs a federal employee.  Darren Ash – CIO: After researching this question (post NASCOE convention), from a security perspective, there are no security policies explicitly preventing a volunteer access.

Q:     ARS: what type of quality control is being done to ensure items are entered correctly? 

A:      Catherine Kuhlmeier – OBF: there will be more AgLearn training on validity and consistently for item entries.  They are working on this type of improvements in ARS.

Q:     Why can’t there be a code for doing things on a “national” level, so that it can be recorded for work done outside of the normal county operations in ARS?

A:      Catherine Kuhlmeier – OBF: they are working ways to capture the work without adding more of a burden on the office. Radha Sekar – CFO: this is a good option to use the national code to document how the time is being spent without taking away from the county doing the work.

Q:     MPP: there are proposed changes to help the dairy farmers and some extension agents have commented that the changes will do no good.  Without a floor on the MPP program, it does not good for the farmer.

A:      Brad Karmen – Acting DAFP: everyone acknowledges that the program is ineffective and improvements cost money and the question is always: where is the money going to come from.

Q:     They have been in shared management since 1999, and now shared management is pretty standard.  There is no way to document the work done in the sub office.  Is there a way to account for that time?

A:      Chris Beyerhelm: there is a task force on shared management and they are trying to establish uniform ways of handling shared management.    Should it be treated as one big area or should it be separate?  Let Chris Hare know and he will relate that information through the task force. Catherine Kuhlmeier – OBF: there are options that are being worked on in this case.

Q:     Can we develop a method to freeze information so it doesn’t change information done prior to the date the information is loaded in MIDAS.

A:      Brad Karmen – Acting DAFP: This will be looked into

Q:     Can it be discussed with the SED’s to become aware that the 10 hour spot awards can be approved by the direct supervisor, but in some cases, the SED’s are reviewing these and it is backing up the process

A:      Chris Beyerhelm – Acting Administrator: This will be looked into

Q:     Will supervision be allowed for CO to GS in this new reorganization?

A:      Chris Beyerhelm: This has not been discussed in the reorganization efforts so far, however, current regulations do not allow for CO employees to supervise GS employees.

Q:     NM restricted COC meetings to quarterly meetings and doing so by conference calls due to budget and do not let the producers know about such.  Did the national office approve this?

A:      John Chott – Acting DAFO: To the best of our knowledge, DAFO did not specifically approve this.  However, meetings should not be held if there is not business at hand.  However, DAFO does support monthly meetings when there are business items.

Q:     Gov Delivery is a good concept, but is there a way to make this more personal to the county offices?

A:      Brenda Carlson – Regional Public Affairs (Gov Delivery): texting: they are adding subscribers at 6,000/month.  In the cases of non-opening emails, they can monitor this and the engagement rate is about 58% and the federal government rate is about 38%.  For the $150,000 to $200,000/year investment in this process provides a good return on the investment for communication.  County offices are doing a good job in sending out bulletins and if there is an overload from COF and STO, then let her know, but keep in mind that not all producers subscribe to both.  She is open to suggestions and NASCOE was were the texting idea came from.  She is a communications specialists and supports the most effective means of communication.  Gov Delivery is very cost effective and effective means to get out information.  Texting is becoming a very effective means to communications.  Orth: they do use the information in Gov Delivery.

Q:     Will you take into consideration that a CRP takes more time than an ARC/PLC contract for workload purposes?

A:      Radha Sekar – CFO: There is enough data to show the difference in the signup times between contracts in different programs.  The analysis will reveal these types of difference in the metrics of working with programs.

Q:     We need someone to fix WebTA because there are many issues with data loading.

A:      Thomas Mulhern – HRD: there are lot of issues with 4.2 and there are changes in the system.  There is an ongoing work group that address different issues.  If there are issues we are not aware of, please send them in.  He cannot give a date on when the changes will be made and it is a continuous process.

Q:     Is there any way to lift the CAP on CRP acres?

A:      Brad Karmen – Acting DAFP: no, this would require legislation.

Q:     Is there a way to change the crop reporting deadlines?

A:      Brad Karmen – Acting DAFP: there is big issue with this and it was determined to have common reporting dates with FSA and RMA.  Different dates are confusing for producers, so the dates were made the same regardless if producers had insurance or not.

Q:     There are many issues with district directors and their disregard to the role of the COC in the county office.  Will there be a reminder sent to the state offices regarding this?

A:      This was answered First, that DAFO acknowledges and supports the fact that COCs are the supervisor of the CED.  Second, it was answered that DD’s have 12 or 13 delegated supervisory and oversight responsibilities over the county office but we do not support DD’s being heavy handed; Third that DD”s are an integral part of our field operations and, finally, we need to know case where DD’s may be overstepping their bounds.

2017 NASCOE Negotiation Items

ITEM 1: LOAN APPROVAL AUTHORITY

Issue:  Currently, 1-FLP, Par. 25 outlines that SED’s, in conjunction with FLC, should identify areas of their State that could justify and benefit from CED having loan approval and servicing authority.

The office or area where CED would be designated by SED to obtain loan making and servicing approval authority must meet both of the following conditions.

– Direct and/or guaranteed caseload in the office or area is high, complex, or geographically challenging and FLM, SFLO, or FLP team servicing the office or area needs additional help.

– CED has sufficient time for additional responsibilities required to obtain and maintain loan making and servicing authority without negatively impacting CED’s current farm program obligations.

The announcement of the new Microloan-FSFL program is an exciting opportunity to reach a new customer base with a streamlined loan product, but an already heavy workload of FLP loans may be an obstacle in this implementation.

NASCOE Position: Many Farm Loan teams already have a broad portfolio of direct and guaranteed loans, including microloans. Their workload in some locations is at a level that already equates to delayed processing of FSFL applications.  This impacts our ability to deliver Microloan-FSFLs, which by nature are intended to be streamlined, easily accessible, and quickly processed.

A good number of CED’s have either educational background or work history that includes finance, and equips them to be a candidate for Farm Loan approval authority.

When loan applicants present to FSA with a proposed project and are assigned to work with FLO/FLM to determine credit worthiness, we may see situations where customers could be redirected to the FLP Microloan program, instead of the FSFL.

A change in policy that would allow for CED’s to have a limited Loan Approval Authority specific to FSFLs up to $50,000 or $100,000, this would allow for a much more streamlined implementation of the FSFL Program, specifically the recently announced Microloan-FSFL.

A suggestion is for CED’s be required to complete Phase 1 of the FLOT program as currently prescribed in 6-PM, Part. 13, but then complete Phase 2 in a modified format to include meeting the state-established credit quality standards on a prescribed number of independently prepared files, which consist only of FSFLs up to $50,000/$100,000, or comparable direct microloans.

This delegation of authority would apply to loan approval only for FSFLs. It would accomplish a significantly improved delivery of service for FSFL applications, particularly in counties without a full-time FLP presence.

DAFLP Response: According to 1-FSFL Handbook, the COC or STC is the approval official for FSFL loans, and FLP loan approval officials only provides a recommendation.  FSFL loans are not mentioned in the loan delegation section of FLP Handbook (1-FLP), only Exhibit 15 for FBP, which describes how to document the recommendation.  Our FLP handbooks only cover FLP functions and program policies and procedures. We believe changes for approval of FSFL Microloans be a Price Support/DAFP, rather than DAFLP, decision.

DAFO Response: This would be a sea-change in CED duties requiring major discussions with DAFO, HRD, and FLP. Likewise, any such changes in the duties of the CED would require the assent of respective county committees to determine if the CED would be able to assume added duties.

DAFP Response: We appreciate the suggestion submitted requesting a change to FSFL policy where CED’s can be trained to have limited loan approval authority for FSFL’s up to $50,000 or $100,000.

The National Price Support Division and Farm Loan staff will work together to develop a modified “no cost” loan approval authority training package.  At a later time, we will share more details about the loan approval authority training package and intended audience.

Agreement: As resources may permit, DAFLP and DAFP agreed to put together a pilot program to give CED’s authority to conduct financial analysis on Farm Stored Facility Loans under the County Committee approval limits. The COC would still have final approval up to $100,000.00 for all FSFL loans. NASCOE accepts the response.


ITEM 2: MAILING CONTRACTS TO OTHER COUNTIES

Issue: Mailing of original FSA-578 certifications and ARC/PLC contracts after they are faxed or emailed to the office when working in nationwide customer service. I took a certification for a county and emailed the signed 578 & map to the county, now I have to take the time to also make out an envelope, make a copy of the original and mail the original to the county office that I just emailed the paperwork to. What a waste of time and finances (46.5 cents for each certification I have to mail to different offices.) Plus why do I need a copy of the contract since I have the copy of the email that I sent?

NASCOE Position: According to procedure State and County Office Action State and County Offices that process nationwide customer service FSA-578’s must: • immediately FAX a copy of the signed FSA-578 and map to the producer’s administrative county • mail the original signed FSA-578 and map to the producer’s administrative county • maintain a copy of the signed FSA-578 and map. When taking a FSA-578 or ARC/PLC contract under Nationwide Customer Service we must immediately fax or email the administrative county a copy of the certification or contract and then we must mail the original to the administrative county and keep a copy.

To remove the redundancy of having a lot of paper work in both offices by eliminating the mailing of the FSA-578 and/or ARC/PLC contract when working in Nationwide Customer Service because it will already either faxed or emailed the information and the original can be kept on file in the office. The forms should be emailed or faxed and the original filed in the office that took the form. The emailed form could be stored in a sent folder with the County’s name on it, but the original would still be available if needed.

DAFP Response: DAFP is not opposed to only requiring the emailed or faxed copy of the document being sent to the administrative county of the farm, however, there are some concerns that must be addressed.

Generally, the policy for sending/receiving contracts and certifications is outdated when compared to the technology available.  While this technology is usually reliable, there are times when it fails.  Also, the scanned and emailed copy of a map or the faxed copy of a map is not of the best quality which would necessitate the mailing of at least the map from one county to the other.

Policy for the sending and receiving of certifications and contracts needs to be removed from each program’s policy handbook and included in handbook 1-CM.  DAFP will move towards developing a more user friendly format in handling producers that are using the Nationwide Customer Access function to enroll or certify farms.

Agreement: NASCOE accepts the response.


ITEM 3: AGLEARN TRAINING

Issue: Training on various topics is provided for through the AgLearn website and employees are to log on and take the required training when the training has been posted to AgLearn and before the deadline.

NASCOE Position: Notification of training requirements are ongoing throughout the year, some have several months to complete, some have a relatively short timeframe to complete the training. During heavy workload times, it is difficult to complete the trainings with the short turnaround timeframe.

Have all required training issued and posted to Ag Learn at the beginning of the FY and have the year to work on the required training, or at least be able to see all the training at once and when it is due to be completed and be able to manage the completion of it more efficiently.

HRD Response: HRD appreciates NASCOE’s idea in this area. However, the Ag Learn courses are typically created by a specific program area (civil rights or IT) or at the Department level.  As a result, HRD cannot load the courses prior to their availability from the appropriate area.  HRD will; however, make a note and load the course just as soon as it is available thus giving employees the maximum amount of notice to complete their training requirement and meet the established deadlines.

Agreement: NASCOE accepts the response. HRD will work with the AgLearn contractor to enhance the software to add an email notification feature for when courses have been added to an employee’s worklist and the possibility of a 30-day deadline notification reminder email.


ITEM 4: STAFFING/PERSONNEL

Issue: The SWA RSO pilot has become an approved organization and consists of employees in state offices throughout the southwest area. There have been several job opportunities within the RSO, but they only list state offices as potential duty locations.

NASCOE Position: By limiting duty stations to state offices, numerous highly-qualified candidates do not apply because they don’t want to move across the state. If a job can be carried out across state lines, it doesn’t make sense that the same job couldn’t be carried out remotely in a county office.

RSO positions, as well as many other NOF jobs that allow STO duty stations, should allow the selected employee to work out of a county office.

HRD Response: HRD will defer to DAFO on this issue for the RSO positions.  If DAFO wishes to pursue this option, HRD can certainly accommodate the “area of consideration” in the vacancy announcement process.   As a side note, there are some STO positions which are located in county offices.

As far as National Office positions, this would be left up to the selecting official’s discretion. However, once again, HRD could certainly accommodate the “area of consideration” in the vacancy announcement process.

DAFO Response: The previous SED RSO Council established a policy, which strongly encouraged the duty station of RSO employees in SWA STO’s; however, they also afforded some latitude to the Selecting Official (in consultation with RSO Manager) to duty station an employee in a County Office.  A compelling reason for doing so was required.  Only one such request has been approved.

DAFO has discussed this item with the Manager of the RSO, who feels that the RSO needs its employees co-located, not scattered.  Concentrations of employees provide for a number of benefits including training, cross-training, and enhanced privacy protection because of the nature of the work performed, all of which ultimately provide payback to the end-user/customer in form of available and informed personnel to respond rapidly and efficiently.

There is also the issue of space to accommodate both the newly hired RSO employee in small offices.

Agreement: This item will be considered in the future. They will discuss the possibility of doing remote positions with the RSO management.  NASCOE accepts the response.


ITEM 5: CRP CONTINUOUS CONTRACTS

Issue: 7 CFR 1410.22 states “For general signup and continuous signup contracts except grasslands, mid-contract management must be conducted to implement management activities, such as disking and prescribed burning according to an approved conservation plan, as part of the CRP contractual obligation on all contracts entered into under general signup and continuous signup, as specified in 7 CFR 1410.30”.

NASCOE Position: Continuous CRP offers are made and approved based upon a determined resource need on the offered land. By requiring that the cover established on this resource concern be disturbed by a mid-contract management activity, it defeats the purpose of establishing a practice to correct a resource need

To maintain the intent of the Continuous CRP program, which is to address a resource concern and incorporate the appropriate practice to correct the resource concern, an update to the regulations needs to be made. Not all CRP contracts need to have mid-contract management practices which will disturb the established cover.

DAFP Response: The requirement for at least 1 management activity during the contract period for all practices, except CP87 and CP88, is to ensure the approved cover, applicable plant diversity and wildlife benefits are maintained, while ensuring the resource concern(s) continues to be addressed.  Management activities are site specific, developed in coordination with the appropriate technical agency with the experience necessary to ensure the resource concern(s) are not jeopardized during the approved management activity, and are included as part of the producers conservation plan of operations.  This is applicable to all practices, not just those enrolled under the continuous CRP signup provisions.  In addition, participants may receive cost-share for approved management activities to lessen the cost of such activities and further ensure the approved cover is in compliance with the practice standards and conservation plan of operations.   Over 30 years of experience with CRP cover establishment, maintenance, and management activities has shown that appropriate management activities performed at the appropriate time helps ensure the approved cover, plant diversity, and wildlife benefits are present and maintained throughout the contract period.  Such activities also assist participants in maintaining compliance with their contract requirements, which results in fewer contract violations for non-compliance, fewer contract terminations, and fewer required refunds of payments.  In addition, the required management activities ensure that tax payer funds are used in an efficient and effective manner for the benefits obtained, while treating all participants in a fair and equitable manner.

Though not specifically referenced in 2-CRP (Rev 5), Mid Contract Management is required by the CFR and Statute.

As you have referenced, 7 CFR 1410.22 states “For general signup and continuous signup contracts except grasslands, mid-contract management must be conducted to implement management activities, such as disking and prescribed burning according to an approved conservation plan, as part of the CRP contractual obligation on all contracts entered into under general signup and continuous signup, as specified in 7 CFR 1410.30”.

Further, Section 1232(a)(5) DUTIES OF OWNERS AND OPERATORS.

(a) IN GENERAL — Under the terms of a contract entered into under this subchapter, during the term of the contract, an owner or operator of a farm or ranch shall agree (5) to undertake management on the land as needed throughout the term of the contract to implement the conservation plan.

Agreement: Farm Bill discussions are going on currently and there could be some discretion used in the future to work with NRCS technical determinations. At this point, mid contract management could be modified but it must be followed.

NASCOE accepts this response.


ITEM 6: COC ELECTION BALLOTS

Issue: There are no clear instructions on the election ballot that a title is required if the voter is an entity.

NASCOE Position: Clear instructions should be added to the election ballot stating that a title for an entity is required.

Under Step 3, Sign on label to the right, it says “You must sign on the label next to Signature (By) or your ballot cannot be counted”, we could add an additional sentence that states, If you are an entity, trust, corporation, partnership, etc., you MUST include a title such as trustee, member, etc. or your ballot will not be counted. This sentence could even be in bold or red print.

DAFO Response: Below is what the label looks like now. The suggested addition could be added under the directions for Step 3.  The label has not changed for years, and there have been no issues so far.  However, it is doable. We will have to discuss this matter with MSD and the various contractors involved in the ballot process.

Agreement: NASCOE accepts the response. DAFO has agreed to insert a statement (note) in red to list example titles for persons to enter for signing authority. DAFO also agreed to update procedure to allow County Committee’s discretion to determine validity of individuals signing on behalf of an entity without entering a title on the ballot.


ITEM 7: COT OPENINGS AND PLACEMENTS

Issue: Currently COT’s are hired, trained and then apply for county office openings. During 2015 negotiations, NASCOE proposed hiring COT’s for the county office where the COT would be permanently placed and then training would take place.  NASCOE noted that this proposal would increase applications from individuals who wanted to be in that specific county which would lead to a stable county office into the future.  Management expressed openness to consider NASCOE’s suggested changes and NASCOE provided a white paper with concepts on how these changes might benefit county committees looking for stability and provide more opportunities for county office employees.

NASCOE Position:  Just like the FLOT position, NASCOE feels that a COT should be hired for the county office where the CED position is needed.  Further, this proposal is of high priority for our membership.  Management has not formally responded to NASCOE’s suggested changes to the COT program hiring process.  NASCOE requests that management respond in writing to the concepts to allow further discussion on this topic and search for solutions to NASCOE’s and management’s differences.  A PT would be able to apply for a specific CED position and be trained for that position, in other than for hard to fill positions

The COC would make the selection for the county and the state committee would actually hire the COTS.   The position would be advertised for a specific county, the application is done through USAJOBS, the STC selects COTS and would submit 3 names for county openings. (This item was also submitted in 2016)

HRD Response: The decision on how to select and train COTs as well as place them upon completion of the training program is an agency choice.   Obviously, there are pros and cons associated with the current at-large method as well as the specific location method which NASCOE supports.  There is certainly value in the at-large program as it allows states the ability to hire and train COTs before actual vacancies occur.  This way, when the vacancy does occur, there are individuals ready to be interviewed and selected for the CED position rather than just beginning the training process.  HRD will defer to DAFO for their determination on what is best for the States and County Offices on this issue.

DAFO Response: Not all FLOTs are hired for a specific office, as the past.   DAFO continues to believe that states cannot determine with complete accuracy where vacancies will be in the future.

Agreement: NASCOE accepts the response.


ITEM 8: ENHANCING MIDAS SOFTWARE

Issue:  Currently MIDAS users can search farm number, tract number, owner, operator etc.  Being able to search in Midas by CRP contract # would be useful for farms that have multiple contracts on the same tract number.  For instance, if a farm was reconstituted and the farm number changed, every CRP contract would have to be revised. Every field with CRP would have to be revised in Midas as well to add the suffix to the CRP contract #.  If you could search by contract, you could ensure that all the field numbers were updated correctly.

NASCOE Position: Modify the search options in MIDAS to include being able to search by CRP contract number and have all CLU’s associated with that shown in the search results. This will lead to fewer omissions on the CRP mismatched report.

DAFP Response: This suggestion is being added to our list of enhancements and will be implemented as soon as resources and budget can be allocated to the enhancement.

Agreement: NASCOE accepts the response.


ITEM 9: MODIFY THE CCC-576

Issue: The Issue is that when you enter multiple losses for a producer and the notice of loss application prints, it prints to a continuous run of pages. The first page of the CCC-576 Notice of Loss, has the producer’s name, crop year and state and county code listed.  However, the continued pages of the CCC-576 do not have any information listed regarding to name, crop, year, state and county code or page number.  If the pages get out of order or mixed with another producers notice of loss you cannot tell which page goes where.

NASCOE Position: Modify the CCC-576 to include the producer’s name, crop year, state code, county code and page number in the header to each page of the CCC-576 when it prints.

DAFP Response: This enhancement is being adopted and will be implemented in the near future.

Agreement: NASCOE accepts the response.


ITEM 10: USING CO SLOTS AND HIRING PROCEDURE TO FILL GS POSITIONS

Issue: Several states have routinely utilized CO ceiling slots to fill positions for the GS side. More and more often this is being done because it is usually less complicated and quicker than going through the GS hiring procedure.  Many times the intent is to convert the position to GS in a few months but there are several cases around the country where this has not been done or has not been done timely.

NASCOE Position: NASCOE understands that FSA is understaffed both on the CO and GS side and that SED’s have the ability to flex ceiling slot from CO to GS and vice versus. While this might be a tool that is available for states to consider it should not be a common occurrence and the slots should revert back to the original ceiling as soon as possible.

HRD Response: While this can be done, HRD would caution offices on doing this as a way to circumvent merit promotion hiring policies on the GS side. This hiring method should truly be used when we don’t have an FTE available for the position needing to be filled.

DAFO Response: The “flexing” of staff years from CO to GS and vice versa is a tool used by some SED’s to mitigate short-term staffing short falls and meet critical needs. It should be understood that positions are not flexed, rather it is the staff year (I.e., funding) that is flexed to fill a critical need.   It continues to be DAFO’s policy that the flexing of staff years is a short term situation and not a common occurrence.  It is DAFO’s policy that approved flexing does not carry beyond the fiscal year for which it is approved.  In recent years, many State’s individual employment levels have been below their State ceiling levels and the need for flexing has been minimal. 

Agreement: NASCOE accepts the response.


ITEM 11: INCLUDING THE NASCOE NEW HIRE PACKET PART OF EXHIBIT 6 IN 28-PM

Issue: NASCOE and management have agreed in previous negotiation meetings that State Offices shall make NASCOE membership informational brochures and application forms available to all new hires. This has been communicated to SED’s and AO’s through emails and memos from DAFO to the state offices.  However, with routine turnover in SED’s and DAFO, NASCOE has to make subsequent requests that State Offices be reminded of this agreement.

NASCOE Position: If the membership informational brochure, membership application and FSA-444 were added to the new hire checklist in exhibit 6 in 28-PM it would be made available to all new employees as previously agreed to by NASCOE and Management.

HRD Response:  While HRD recognizes NASCOE as an employee organization, we do not feel that putting informational material in our agency handbooks is appropriate.  Exhibit 22 of Handbook 22-PM, contains a copy of the Labor-Management Relations Agreement between USDA/FSA and NASCOE, and Section 3, Item 15 of this handbooks specifically states that solicitation of membership shall be conducted during non-duty hours of the employees involved.

Agreement: NASCOE accepts the response. HRD has agreed to add the FSA-444 to the checklist of required forms in the exhibit of 28-PM in a handbook update. HRD also agreed to insert a link to all employee associations for information in 28-PM.


ITEM 12: IT CYBERSECURITY

Issue: Our Country is in an ongoing battle of cyber threats and attacks. In fact, several thousand Federal employees have had their SS#’s stolen. After which, and over the past 18 months, Federal employees have been offered a free service of identity protection through CSID.

NASCOE Position: The threats on our identity are still very real and the need for cyber security has only increased. Would like to see all employees offered Identity protection during their employment years and possibly at a reduced cost for retirees.

HRD Response: The decision as to what type of credit monitoring and identity protection employees/retirees will receive as a result of the cyber incidents falls with the jurisdiction of OPM rather than HRD.

Agreement: NASCOE accepts the response.


ITEM 13: IT/WEBTA

Issue: WebTA 4.2 is not user friendly. The screens are hard to read/follow when loading time and attendance. The screens in the new WebTA system are very hard on the eyes when reading them, and program codes are not listed in order.

NASCOE Position: Several modifications would greatly increase the efficiency of recording our time and attendance. Those would include differentiating each line, grouping the activities alphabetically and locking the header so that the day is always visible when you scroll to the bottom of the entries.  In addition, it does not read very easy when the CED’s time and attendance is printed for the County Committee’s review and approval.

OBF Response: OBF concurs with this recommendation. OBF and HRD are working together to have a change implemented by the NFC to address this at a future date to be determined.

HRD Response: The WebTA 4.2 dashboard issue came up after implementation. NFC responded that the WebTA 4.2 system is 508 compliant and the current display is as designed.   NFC advised that any requested screen changes to the application would be an enhancement. On February 27, 2017, HRD submitted a follow-up inquiry to OHRM to determine whether USDA has any plans to requisition the enhancements and if so, what specifically, and when might they be available in WebTA 4.2.  HRD will continue to follow-up on this issue.

Agreement: The request has been made to list activities alphabetically. There has been assurance from Kronos to simplify WebTa.  To ensure the headquarters team is notified of the problems.  They are working on setting up a SharePoint site for state offices to input problems and issues.  They are aware that there are attempts to address issues and this has bypassed headquarters and this is not a good situation.  Everyone is facing the same problems.  There are people from the field involved in testing.  NASCOE accepts the response.  A list will be compiled and submitted through STO.  A NASCOE POC (Dennis Ray) will have access to the SharePoint site to submit issues.


Items from 2016 NASCOE Negotiations (Resubmitted)

ITEM 2: SHARED MANAGEMENT PROCEDURE

Issue:  “Before STC approval of the establishment of a permanent shared management operation, the SED will consult the NASCOE state affiliate.”  At present, many STO’s are not following this procedure.

NASCOE Position: NASCOE recommends that SED’s be reminded of applicable handbook procedures in 27-PM, paragraph 52C. SED’s are to consult in pre-decisional format before the establishment of a shared management operation.

HRD Response:  We agree that the policy requires the consultation and defer to DAFO on any reminders to or reinforcement of the policy with the States.  We do stand ready to assist if any clarifications or changes to the handbook need to be issued.

DAFO Response:  States routinely send in requests for approval of shared management proposal.  DAFO always ascertains if consultation has taken place.  If this is not happening, we should be informed.

Negotiation agreement: NASCOE would like an official response from the state association attached to the decisions regarding shared management to ensure the NASCOE state affiliate is involved. DAFO will review this issue to come up with a solution to show a written NASCOE position accompanying the State request for permanent shared management.  A response will be sent back to NASCOE within 30 days.  This is to ensure the states are following current policy.  NASCOE will provide feedback in the consultation.  Written documentation of the consultation with the state association included in the submission to DAFO for permanent shared management. An email will be sufficient for a response.  HRD can draft policy for DAFO review to be submitted to NASCOE.

DAFO Response: Shared management is and has been a reality for many years. Given budgetary and   legislative restrictions, we see no realistic alternatives in the near future.  DAFO approves all shared management requests and ensures that NASCOE affiliates have been contacted and that all requisite COC and STC approvals have been obtained. 

HRD Response: HRD will defer to DAFO on this issue; however, if the decision is made to incorporate this into the handbook, HRD can certainly update Handbook 27-PM, Paragraph 52C accordingly.

Agreement: Management will agree to consulting the associations during the proposed establishment of a permanent shared management situation and having COC involvement.   There will be an amendment to 27 PM to include such reference.  NASCOE accepts this response.


ITEM 4: TEMPORARY SHARED MANAGEMENT-LENGTH OF TIME

Issue:  Provisions in 27-PM paragraph 53C “temporary shared management operations shall not exceed 120 calendar days.”  At present, many STO’s are not following this procedure.

NASCOE Position:  NASCOE recommends that SED’s be reminded of applicable handbook procedures. Procedures shall be followed in instances where shared management operations exceed 120 days by SED’s meeting with COC’s to “work out a permanent solution.  Any exceptions to the 120 calendar day limitation shall be approved in advance by DAFO.”

HRD Response:  We concur with the statement of the policy and defer to DAFO on any reminders to or reinforcement of the policy with the States.  We do stand ready to assist if any clarifications or changes to the handbook need to be issued.

DAFO Response:  All extensions are approved by DAFO after it is determined how long the shared management operation will continue and what plans the State has to end it.  As was have reiterated many time, budgetary and current Congressional restrictions prevent us from taking necessary steps to ease the situation of so many shared management office.

Agreement: DAFO agreed to have temporary defined as 6 months and the review will have attached COC minutes showing the consultation with the state affiliate of NASCOE was done.

DAFO Response: Given the many variables is each situation, it is often difficult to determine prospectively when it might be feasible to discontinue a share management operation. DAFO always asks the state what their future plans are.

HRD Response: The 120 days has already been changed to 6 months in Handbook 27-PM. As soon as Revision 2 is released, this will be visible to all employees.

Agreement: Management agreed to have COC’s involved in shared management extensions. DAFO agreed to have temporary defined as 6 months and the review will have attached COC minutes showing the consultation with the state affiliate of NASCOE was done.

NASCOE accepts this response.

Programs Submission Response: Dollar Transactions in WebTA 4.2

ISSUE:
For local travel reimbursement, the process by policy is to complete AD 616 and after approval of the manual form, forward to timekeeper to load into webTA to then be approved in the web based system. 

FACTS:
With the release of WebTA 4.2, employees have the capability of loading their own travel dollar transaction requests.

SOLUTIONS:
Since an employee has the ability to load their own dollar transactions for travel, why not let the employee load their own information from the approved manual AD 616 and eliminate the step to forward to the timekeeper to enter the information. The process for Concur is understood for second party, but local travel should not require the timekeeper to enter the information. This only provides the possibility of delay in reimbursement.

NATIONAL OFFICE RESPONSE:
OBF has been working on this issue and agrees with the recommendation to streamline the dollar transaction in WebTA 4.2. The OBF team has come up with a streamlined approach which in effect gets rid of the several step processes, manual and then in WebTA as well as it touching several hands. You should see these changes to the system in the very near future.